About Us

HISTORY

Knibbe Automotive (pronounced kh-nib-ee) is a Calgary-based, family-run business established by John Knibbe and his immediate family. It has expanded to include John’s “extended family”: the amazing staff at both locations.

Knibbe Automotive’s first location opened in 2004 with a total of four staff (including John, his wife, his son, and one automotive technician). Many customers had already known John from his many years at Honda where he was one of Canada’s top salesman for over 10 years. Many more customers came to appreciate John’s professional and honest approach to cars, helping Knibbe Automotive expand from a staff of four to almost 20 employees.

Knibbe Automotive would like to say a huge thank you to all of our loyal customers who we have had the pleasure of serving over the years!

 

THE DIFFERENCE

We believe that we will be successful by being honest with our clients, by building relationships, and by only repairing what needs to be repaired.

We value:

  • Our staff. They are the best at what they do, they work extremely hard, they are careful and conscientious, and they take pride in their work. They are the backbone of the organization.
  • Our clients. Without them, we do not have jobs.
  • Our community. Calgary is a city of people that work hard, persevere, and help each other when they are in need. We are proud to be Calgarians.

 

We understand that car repairs are not fun – they cause stress, anxiety, and they cost money. We understand that in order to have your car repaired you are forced to trust someone else with your car. What if they don’t fix the car properly? What if they don’t fix the car on time or they break something else? What if they are incompetent or dishonest?

We promise to treat our clients’ trust with the utmost respect. We will work with integrity and honesty and never perform unnecessary repairs. We promise to deliver quality repairs backed by top quality equipment and the best technicians. We know that if we GAIN TRUST we will GAIN A CUSTOMER, but if we LOSE TRUST we will LOSE A CUSTOMER forever.

Great service and great team. Very helpful and easy to communicate with. They did a diagnostic test and couldn’t find the issues but were happy to help in the future this problem comes back. Highly recommended this team!
Alicia Crevier
Alicia Crevier
16:34 22 Jun 20
I had a great experience at Knibbe Automotive and didn't feel like I was getting scammed even though they kept my car 2 nights longer than planned. They (Brian, specifically) kept me informed throughout the process of what was happening and assured me it wasn't going to cost me extra to have my car there as they didn't want to waste my money. Very rarely have I gone to an auto repair shop where I felt okay leaving my car there longer than necessary, worrying about racking up a huge bill. I will definitely be recommending Knibbe to my family and friends, and bringing my car there again.
David Pluchinski
David Pluchinski
16:25 22 Jun 20
I've been taking all of our vehicles to Knibbe for several years. The first time I had a car that was making a really horrible exhaust noise. They easily could have told me that it needed a new muffler etc, but instead said that it needed this little part for about 75 bucks. I appreciated the honesty and have grown to really trust that they are just trying to treat their customers right and run a good business. I highly recommend Knibbe.
Don King
Don King
22:12 15 Jun 20
All of the guys that work at Knibbe in Crowfoot are amazing! They are all so kind and willing to take the time to explain what they are doing and why. I cannot thank Adam and the rest of the team enough for being so nice to me, especially with my zero knowledge about cars! Thanks again you guys! You're the best!
Jill Temple
Jill Temple
22:51 12 Jun 20
Older vehicle that needed an insurance inspection...and 1 repair related to it passing inspection. I knew about the 1 repair even before I dropped the vehicle off...so no surprises when Jordan gave me the news. They fixed it at a very good price. During the calls we talked about other maintenance on the older vehicle (that I had ignored for far too long). Jordan worked with me and my budget to get what we needed done. He never tried to upsell me as I knew the work was required and long overdue. Jordan actually gave me options on keeping the costs down if I wanted. I would absolutely go back to them - honest to deal with and fair priced. I fully recommend them - support local !! All work was done on time..and no followup issues.
George Forster
George Forster
02:23 11 Jun 20
I can’t say enough about this shop. The staff is courteous, reliable and trustworthy. Most of us have little idea on how to repair a vehicle so we count on our mechanic to be honest and knowledgeable, this is Knibbe. Everyone I have recommended this shop too has thanked me.
Lori Vollmerhaus
Lori Vollmerhaus
19:21 19 May 20
Friendly and knowledgeable staff made booking my appointment easy and convenient. The repair on my my truck and sedan were both done quickly and with high quality. The staff even gave me the option of less expensive fixes that will do pretty much the same thing as the more expensive options. Overall, very satisfied.
Eric de Haas
Eric de Haas
19:02 19 May 20
Knibbe Automotive repair is one of the best car repair shops I've ever been to! The customer service was professional yet friendly and I have absolutely no trouble recommending this shop to anyone who is looking into the simplest or most complex inquiries. Fred was extremely helpful both over the phone and in person and is a testament to Mr. Knibbe's dedication to hiring a quality team for the best customer experience. 5/5, would come back again.
Angelo Mariano
Angelo Mariano
01:36 15 May 20
Hey. I was very pleased with these guys. Great communication with me about my truck. I had some electrical diagnoses and repaired. They saved everything and showed me the problems and how they fixed everything. Turn around time was really quick. Thanks Knibe! I love supporting local. - Kurt
Stenny 4 Days
Stenny 4 Days
14:44 11 May 20
We LOVE this shop! No need to worry about getting rooked on unnecessary repairs. They are honest, and upfront about what needs to get done, and will prioritize repairs based on need and budget. Have an issue? Bring it up to them - they really strive for an exceptional customer experience and will do what they can to make sure you are happy! We have been coming to this shop for a few years now and will continue to do so for years to come!
Christine Stevenson
Christine Stevenson
16:40 01 May 20
Incredibly grateful for quick service to get us back safely on the road again! They are honest and walk you through what needs to be done so there aren't any surprises at the end bill. I would highly recommend and would definitely entrust our car to their services in the future.
Bethany Jane
Bethany Jane
18:31 24 Apr 20
Knibbe did the brake job on my 2014 Subaru for $125 cheaper than the dealer. They were on time and on price. Knibbe- is tops in my books. Very knowledgeable and professional. Simply stop by and ask them for a quote. Awesome
Lance Wallace
Lance Wallace
02:54 25 Feb 20
My third visit to Knibbe in Crowfoot and I have nothing bad to say about this place. The people who work there are great. The quality of repairs is great. The value of work/customer service for the money I paid is great. I can’t say enough good things about this place!
Megan G
Megan G
18:02 24 Feb 20
The customer service is absolutely fantastic. I was hugely impressed by the professional and friendly behaviour of the Manager Shaun Eriksen. These folks not only carried out the maintenance work on my vehicle quickly and efficiently when I visited them today, Shaun said the charges would be on him - it was as if Santa was visiting me belatedly. I recommend this place to everyone for their auto repair works; of course, I would keep coming to these people for my auto issues. All the best to Knibbe!
P Mukherjee
P Mukherjee
20:01 21 Feb 20
Amazing customer service. Brian and Shawn are so attentive and understanding of circumstances. Fit me in eighth away no questions asked and was proactive on getting my parts ordered having major work done in 1 day ready to go for me. Amazing job!!
Avalon Forrester
Avalon Forrester
15:18 12 Feb 20
I took my ram into dodge dealer for recall work and dodge had two expensive items they wanted to repair (steering column rack leak and new brakes). I was suspicious so I looked under my truck for leaks and there was only some residual oil from an oil change i did, and brakes seem fine to me, so after reading great reviews of Knibbe, I took my truck there for an inspection. They did not try to sell me new brakes (their report said 30% brake life left, which is just perfect for years yet), no steering column leak, AND they also found 4 bolts super loose on my transfer case to the engine (so they tightened them 🙂 which ended up greatly reducing a vibration issue that i gave up on with the dealer as the dealer had it 4 times to try and fix and could not). Greatly recommend, thank you Knibbe!
Colin F
Colin F
20:33 11 Feb 20
Amazing customer service... I was stick with flat tires due to the cold and they fixed me up, replaced a small part and sent me on my way without even charging me! I used to take my vehicle to Knibbe and will make the drive to start using them again. They have always been a very honest and helpful auto repair.
Joanne Toller
Joanne Toller
17:56 17 Jan 20
I absolutely love Knibbe Automotive Repair at Crowfoot Crossing. Shaun and all the guys are wonderful, caring and courteous. I am a senior and am treated with respect and kindness. I unequivocally recommend this group of people to anyone who asks or is contemplating having some work done on their car. Thank you for all your service that went above and beyond what I expected.
Lorrie Player
Lorrie Player
18:46 08 Jan 20
Everyone here seemed to be in a great mood, and more than willing to help out. Plus they're pretty good at what they do!Loved the people and the service. 🙂
Rena Oosterhoff
Rena Oosterhoff
15:40 07 Jan 20
This is like taking my jeep to my family to get it serviced. Not only am I treated like part of the family I am not treated like a woman who knows nothing about vehicles. These people care and explain everything to you. You must go here at least once and you will never leave.Thanks for the awesome service!!!
Bev J
Bev J
05:22 25 Dec 19
First time here. High level of communication and customer service! Showed me the part that was replaced and explained what the part does etc. It was great knowing that the people knew what they were talking about. I appreciated that they checked the rest of the drivetrain after servicing part of it. Personally I found the labor cost a little bit unexpected, but the work done was great. Thank you Knibbe!
Moses Yu
Moses Yu
18:42 02 Dec 19
I have been a customer of Knibbe for 10+ years and their customer service and workmanship has been outstanding. They are unique in their industry as they are honest, meet or exceed expectations, and have little to no staff turnover. They explain exactly what work needs done, and they will show you any old parts. A few times they even diagnosed the problem over phone, and assured me that it wasn't an urgent issue, saving me time and money. I would highly recommend Sean, Jordan, John and the rest of the Knibbe team.
Murray Traptow
Murray Traptow
17:09 12 Nov 19
Great honest service! We took two family cars in for a Fall check up. Randy phoned with recommendations for both vehicles and gave us time to decide as to the course of action. With our daughters 14 year old car we were expecting a laundry list of recommended repairs and were thrilled to hear the recommendations were minimal and that her car is ‘mechanically sound’. A recommendation of a new battery was all that was needed. Upon pick up of our vehicles, Randy showed us the parts they replaced and educated us in the process. The price quoted was the price we paid.Thank you Knibbe for your honesty, diligence and super professional staff!
shelley gartner
shelley gartner
01:40 29 Oct 19
Several times over the years I have had Knibbe Automotive complete repair work on my vehicles and my level of satisfaction couldn't be better. These folks, and yep, they are a family run operation are the ONLY ones to go to in Calgary. Terrific service and terrific people.
David Watt
David Watt
20:12 10 Apr 17

160 Crowfoot Way NW, Calgary, AB T3G 4M4

open Mon to Fri 8am - 5:30pm

CALL US: 403-547-7771

EMAIL: info@knibbeautomotive.com

 

CONTACT US